Privacy Policy
Last updated: February 2025
Who We Are
Elite Entrances is a family-run garage door installation company based in West Yorkshire, England. We supply and fit electric garage doors across Leeds, Bradford, and the surrounding areas.
If you have any questions about this policy, you can contact us at info@elite-entrances.co.uk or by calling 01274 283410.
What Data We Collect
When you submit our quote request form or otherwise contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Postcode
- Type of garage door you are interested in
- Any additional information you choose to provide
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and referring URL.
How We Use Your Data
We use the information we collect to:
- Respond to your quote request and provide pricing
- Arrange surveys and installation appointments
- Communicate with you about our services
- Improve our website and marketing
- Measure the effectiveness of our advertising campaigns
Third-Party Services
We use the following third-party services to operate our business and improve our marketing. Each processes data in accordance with their own privacy policies:
Google Analytics
We use Google Analytics (GA4) to understand how visitors use our website, including pages viewed, time on site, and traffic sources. This data is anonymised and aggregated. Google Privacy Policy
Google Ads
We run advertising campaigns through Google Ads. Google may use cookies and tracking pixels to measure ad performance and serve relevant ads. You can opt out of personalised advertising via Google Ads Settings.
Facebook & Meta Marketing
We may use Meta (Facebook) advertising tools, including the Meta Pixel, to measure the effectiveness of our ads on Facebook and Instagram. This may involve collecting data about your browsing activity on our site. You can manage your ad preferences in your Facebook Ad Settings. Meta Privacy Policy
HubSpot
We use HubSpot as our customer relationship management (CRM) platform. When you submit a quote request, your contact details and enquiry information are stored securely in HubSpot so we can manage your enquiry and follow up with you. HubSpot Privacy Policy
Cookies
Our website uses cookies to:
- Remember your preferences and improve your experience
- Analyse website traffic via Google Analytics
- Measure advertising performance via Google Ads and Meta
- Track UTM parameters and campaign sources
You can disable cookies in your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of the website.
We Never Sell Your Data
Your personal information is never sold, rented, or traded to any third party. We only share your data with the service providers listed above, solely for the purposes of delivering our services and managing our marketing. We will never pass your details to other companies for their own marketing purposes.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you request a quote but do not proceed, we will retain your details for up to 24 months before securely deleting them, unless you ask us to remove your data sooner.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at info@elite-entrances.co.uk.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.